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Frequently Asked Questions
If you have a question that isn't answered here, please feel free to phone or email us...
We really are "Happy to Help"!
Q: HOW DO I KNOW WHICH LENGTH PETTICOAT TO CHOOSE?
A: Ask someone to measure from your waist, down to where you would like the petticoat to sit on your leg. This will give you the length petticoat you need. We make our Net Petticoats any length up to 40''. Our Chiffons and Organdys range from 14" to 32".
Q: SHOULD MY CIRCULAR SKIRT AND PETTICOAT BE THE SAME LENGTH?
A: Generally most people wear their skirt and petticoat the same length. Occasionally you may want your petticoat to show below your skirt, especially if it is modern. But your petticoat should never be shorter than your skirt. The same applies for dresses.
Q: WHAT COLOURS DO YOU MAKE YOUR NET PETTICOATS IN?
A: The colours we generally have are: Black, White, Ivory, Red, Baby Pink, Hot Pink, Cerise Pink, Purple, Royal Blue, Turquoise, Aqua/Mint Green, Lemon, Burgundy/Wine, Brown, Antique Gold, Burnt Orange, Fluorescent Orange, Lime Green, Pea Green. You can have ANY combination of any of these in any order from top layer to bottom layer.
Q: CAN YOU MAKE YOUR BOWLING SHIRTS IN OTHER MATERIALS?
A: We certainly can. We have stacks of shirt material here. You can have any of our styles listed in any material we have. If you would like swatches please let us know what sort of colour or pattern you are interested in.
Q: DO YOU SELL OTHER CLOTHES THAT AREN'T LISTED?
A: Yes. We have various items that we have photographed but not had chance to list yet. We also have lots of different clothes here that we haven't photgraphed. If you would like more information on something specific please ask.
Q: CAN I PAY BY PAYPAL?
A: Yes. If you call or email us with your order and paypal details we will send you a paypal invoice.
Q: WHO DO I MAKE MY CHEQUE PAYABLE TO?
A: Please make Cheques payable to Marina Phipps and send them to:
148 Maidstone Road, Chatham. Kent. ME4 6EN.
Q: DO YOU GIVE REFUNDS?
A: Yes, we do give refunds - less 5% and postage, for items returned to us within 10 days of our postage date providing they are folded neatly and returned unused/unworn, in the same condition as when they were sent. For full details of returns and exchanges see our Terms & Conditions page at ' www.marinaretro.co.uk/terms.htm '.
Q: CAN I PHONE YOU & TALK TO SOMEONE PERSONALLY?
A: Yes of course. Our number is 01634 842632. If we don't answer we're probably sewing. In which case please leave your number on our answerphone and we'll happily call you back.
Q: DO YOU HAVE A SHOP THAT I CAN VISIT?
A: We don't have a shop I'm afraid, we work from home and make most of our garments to order. You can view our items on here though or in our ebay shops. Click 'here' for links to those.
Q: WHAT ARE YOUR WORKING HOURS?
A: 9.00am to 5.00pm, Monday to Friday.
Click here to email us if you have any other questions. Or if you would rather talk to someone please don't hesitate to call us on 01634 842632.
We are here Monday to Friday - 9am to 5pm
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